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Free standard shipping all over India
Estimated to be delivered on 5 Days
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Our 14-day “No Questions asked Money Back Policy” gives you time to make sure your purchase is perfect. In case you have to return the product for any reason, we will be happy to provide you with a 100% refund without any shipping cost on you. This refund policy is applicable only if the product is shipped back to us within 14 days. This facility is available only through manappuramjewellers.com and not through our stores in India. This refund policy is not applicable for Customized Ornaments/Gold Nosepins/Gemstones/Gold Coin/Silver Coin/Gift Vouchers/Gift Cards and Digital Gift Vouchers. Under this policy, return the product with its original bill/product certificate. Loss of the original product certificate/Invoice would result in a deduction of Rs. 500.
The following steps need to be followed while returning a product to us for Refund, Exchange or Buyback: Contact our customer care team and inform the details of the item you wish to return to us along with the Order No. and collect a Return Authorization Code. We shall send you a self-addressed tamper proof packet along with the packing guidelines to return the product. Once you receive the tamper proof packet, please call our customer care team and we will send a courier agent to pick up the product from you. Pack the Jewellery strictly according to the packing guidelines along with the original packing materials and certificate in the tamper proof packet provided by us. Note that once the packet is sealed, it cannot be opened. It is also advised to note down the courier airway bill number for future reference. Once the returned product is received at our facility and after successful completion of the quality check, your refund/Exchange will be made within 10 working days. If the product is purchased using Gift Card/Digital gift vouchers, the value will be refunded to the same card/Digital voucher.